Frequently asked questions - FAQ
Do you have everything in stock?
Posted: feb 29, 2020 in Stock
Yes, everything you see online is in stock.
It is of course always possible that certain colors are no longer in stock. In this case we always propose an alternative or the delivery period is extended by a few working days. In both cases you will always be informed.
Buy online (2)
In which countries do you deliver?
Posted: apr 17, 2020 in Buy online
We deliver in all countries of Europe and Russia.
The countries where we regularly deliver are standard in the list for transport.
Is your country not listed? No problem send us an email and we will solve this for you.
How can I pay online?
Posted: feb 29, 2020 in Buy online
You can pay using the following payment methods:
SOFORT Banking (transfer / transfer for many all European countries) SOFORT Banking is a simple and secure payment method used in various European countries. Payment is easy via internet banking.
iDEAL (the Netherlands) With iDEAL you can pay for your online purchases in a familiar, safe and easy way. iDeal is directly linked to your internet banking program. You can therefore pay in your trusted internet payment environment. As an internet banker you can directly use iDeal. You do not have to register for this. The following banks are currently affiliated with iDeal: ING, ABN bank, ASN bank, SNS bank, Frieslandbank, Rabobank, Triodos bank, Regiobank, Van Lanschot Bankiers and KNAB.
Bankcontact / MisterCash (Belgium) With Bankcontact / MisterCash you can pay your online purchase through your Belgian bank account in a reliable, safe and easy way.
CreditCard (all countries) Pay with your credit card: VISA, Mastercard, American Express and Discover Network.
Online payment is made via the secure connection with Mollie.
Who are we?
Posted: feb 29, 2020 in General
Elena is from Russia and is a real crack when it comes to crochet and knitting.
Her husband encouraged her to turn her hobby into her profession and so she opened her wool store 5 years ago.
From a small store with a few balls of knitting wool, it is still a small store but with an enormous stock. Our warehouse is around 300m² and is packed.
More than 5,000 different references and still growing every month. So you can safely say that we are the largest knitting wool store in the very meadow environment.
We have a customer base throughout Europe. Every day, packages are sent to the Netherlands, France, Luxembourg, United Kingdom, Ireland, Germany, Italy, ....
Elena advises customers on all knitwear.
Our motto: knitting or crochet should not be expensive, but above all fun and affordable.